HumanKindness & Wellness for Life takes a team with compassion.
A wise observer said, “It’s not what you are, it’s who you are that matters most.”
The team atThe Courvilles leads with their hearts. Healthcare is not just about insurance and facilities, it’s about care and concern. It’s about knowledge and experience. It makes people think before they act, and then act with genuineness and character that becomes evident with their first words.
We are a proud group. Better still, we are a kind group. We are skilled providers and performers. We know our science and the personal attributes that extend a hand and a heart when needed. We share our philosophy of continuity of care to all residents and our staff. Everyone understands what makes us stand out.
Here’s part of the team that makes that all happen:
Richard Courville President/CEO
Richard “Dick” Courville has over 50 years of experience in developing and operating senior living facilities. His underlying belief is that the values of quality, innovation and service excellence provide the foundation of his work. He has served as a member of the NH Health Care Association Board of Directors and is a veteran of the U.S. Army. He is a graduate of the University of New England, earning a degree in economics, and holds an Administration Certificate from the University of New Hampshire.
Ryan Courville President
Ryan has expertise in healthcare, finance, and information technology. He is a graduate of Furman University and holds an MBA from Wake Forest University. Ryan leads the administrative and operations of the company and ensures that a commitment to care and customer service persists on a daily basis.
Jennifer Pinard RN, Family Advisor The Courville at Bedford-Carlyle
Jen joined the team as the Resident Care Coordinator at The Courville at Nashua-Aynsley in 2008. She switched roles during the summer of 2014, after being named Director of Admissions for The Courville at Manchester and then assumed the General Manager roles at The Courville at Bedford-Carlyle. Today, Jen's focus is greeting families and serving as the central point of contact for all online inquiries. She received her nursing degree from Rivier College in 2004. Jen lives in Hudson with her husband. She enjoys working in the yard, camping and trying out new restaurants; she says she and her husband are food critics in the making.
Alyssa Rifkin General Manager, The Courville at Manchester
After eight years as the Executive Director at Courville–Bedford and five years as the General Manager at The Courville at Nashua, Alyssa is now the General Manager at The Courville at Manchester. She started working for her family-owned Level IV nursing home in Massachusetts before she could drive a car. Alyssa holds a bachelor’s degree from Plymouth State University. Everyone says that her smile is her calling card.
More friendly faces you will encounter at The Courvilles:
Tracie Buckley Admissions Coordinator, who came to The Courvilles as an LNA. She is versatile and energetic, she has been an activities assistant and scheduling coordinator as well as our social services assistant. Tracie also has two grown children working with her at The Courvilles.
Monique manages Resident Relations, is closing in on 40 years of service at The Courvilles. Starting as an LNA, she has moved on to serve in every department and on every shift. Now she manages our residents relations with her warm personality and bright professionalism.
Carmita, born on the Caribbean nation of Haiti, started working as an LPN at The Courvilles in 2014. Shortly thereafter, she received her RN from NH Technical College. Today, Carmita works at Courville at Bedford - Carlyle. Always quick with a genuine and warm smile, Carmita proudly mentions that the organization of caregiving and associate teamwork are outstanding at The Courvilles. She's also proud that the environment is so welcoming that it's easy to help new residents transition into the community. "The rooms and furnishings are so pleasant."
Reggie is the Director of Culinary Services. He started with us as a utility worker and has parlayed his passion for cooking into being a dietary aide, then a cook, on to head baker, then a stint as dining room manager and, ultimately, to being the Director of Culinary Services. He has a robust sense of humor and speaks fluent French.
Overall, “longevity” is a word that describes the long tenure of service of many of our staff. They stay with The Courvilles because of the professional and friendly environment that lets them flourish.